01Information we collect
We collect account information, chat content, credit activity, checkout metadata, and support messages needed to operate the service.
Payments are processed by Stripe. We do not store full card numbers, Alipay credentials, or sensitive payment credentials.
02How we use information
We use information to provide chat, save history, manage credits, process payments, prevent abuse, respond to support, and improve reliability.
Chat content may be sent to AI model providers to generate responses. Do not submit sensitive information you do not want processed.
03Retention
We retain account, chat, billing, and ledger records as needed for operation, security, legal, tax, accounting, and disputes.
You may contact support to request account or chat deletion where legally and technically possible.
04Security
We use reasonable technical and organizational safeguards, but no internet service is risk-free.
You are responsible for keeping your login credentials and email account secure.