Digital credits
Credits are digital goods delivered after payment. Used credits are generally not refundable.
If a technical issue prevents delivery after successful payment, contact support and we will grant the credits or review a refund.
Legal
This policy explains how refunds are handled for credit purchases and subscriptions.
Last updated: August 22, 2026Credits are digital goods delivered after payment. Used credits are generally not refundable.
If a technical issue prevents delivery after successful payment, contact support and we will grant the credits or review a refund.
Cancel before the next renewal date to avoid another charge. Canceling does not automatically refund the current billing period.
Duplicate charges, payment errors, or failures to deliver subscription access are reviewed case by case.
Requests are reviewed case by case. We may consider unused balance, duplicate purchases, payment errors, fraud signals, and account activity.
Approved refunds may revoke unused paid credits associated with the purchase.
The workspace provides AI-generated content for reflection and decision-support. We do not promise outcomes.
Dissatisfaction with a response does not automatically qualify as a refundable technical issue.
Contact openfateai.com@gmail.com with your account email and payment details.