Digital credits
Credits are digital goods delivered after payment. Used credits are generally not refundable.
If a technical issue prevents delivery after successful payment, contact support and we will grant the credits or review a refund.
Legal
Refund Policy
This policy explains how refunds are handled for one-time openfateai chat credit purchases.
Last updated: June 20, 2026Refund review
Requests are reviewed case by case. We may consider unused balance, duplicate purchases, payment errors, fraud signals, and account activity.
Approved refunds may revoke unused paid credits associated with the purchase.
No outcome guarantee
openfateai chat provides AI-generated content for reflection and decision-support. We do not promise outcomes.
Dissatisfaction with a response does not automatically qualify as a refundable technical issue.
Questions
Contact openfateai.com@gmail.com with your account email and payment details.